15 Best Ride Sharing App in Vietnam In 2023

Are you looking for reputable and safe ride sharing apps in Vietnam for easy travel inside Vietnam? Ride-sharing services have become popular alternatives to conventional taxi services in the current day. In this blog article, we will look at the leading ride-sharing apps in Vietnam, give updates on current advancements, provide useful recommendations for optimal use ride apps, and discuss important safety instructions.

Continue reading to learn more about ride-sharing in Vietnam and how it may help you streamline your trip experiences!

Ride Sharing apps such as Grab, Gojek, Be, Green SM Taxi, and Vinasun are popular in Vietnam for providing trustworthy transportation services ride sharing. Pre-installing these apps facilitates travel by providing user-friendly interfaces for fast and easy ride reservations.

To improve convenience and security, many ride-sharing systems provide features such as cashless payments, live ride monitoring, and safety safeguards like app uber ride sharing.
Recent improvements, such as alliances with local firms and growth into new cities, have increased competition among Vietnam’s transport providers, resulting in cheaper rates and ride sharing companies higher service quality.

An Overview of the Top 15 ride-sharing apps in Vietnam

The most popular ride-sharing apps in Vietnam are Grab, Gojek, Be, Green SM Taxi, and Vinasun.

1. Vinasun

Vinasun is a trustworthy and trusted ride-sharing app in Vietnam, noted for its convenience, affordability, safety, and transparency. The app provides a variety of payment alternatives, including cash payments, realistic service time predictions, user evaluations to assess driver and customer happiness, and transparent pricing. Vinasun offers discounts and promotions on occasion to further enhance its value to users. Many riders in Vietnam prefer the app because of its reliability and affordability.

In conclusion, these ride-sharing apps cater to the different transportation demands of individuals in Vietnam, providing a variety of services, safety features, and affordability to enhance the entire commuting experience and minimize dependency on conventional taxis and public transit.

2. Gojek

Gojek, which originated in Indonesia, has expanded its footprint in Vietnam, offering both motorcycle ride-sharing and food delivery services. Gojek, which was founded in 2009, began as a contact centre that linked clients with courier and two-wheeled ride-hailing services. Gojek now has a large network of partner restaurants in Vietnam, enabling users to order meals directly from the app. With Uber not slated to arrive in Vietnam until 2023, Gojek and Grab are the leading ride-sharing options, providing a cost-effective alternative to public transportation and conventional taxis.

3. Grab

Grab is the largest ride-hailing app in Vietnam, offering a wide range of services to fulfil a variety of transportation demands. It originally entered the market as GrabTaxi in 2013, taking advantage of first-mover advantage. Grab’s platform includes car trips, motorcycle rides and food delivery services, making it a one-stop shop for customers. The platform works on an online approach, providing crucial elements including route information and in-app chat to improve communication between drivers and riders. One of Grab’s primary features is its emphasis on safety, which allows consumers to check driver ratings and reviews before embarking on their trip. Grab has grown firmly embedded in local culture over the years, providing millions of Vietnamese people with affordable and dependable transportation alternatives on a daily basis.

4. Be

Be Group JSC is a Vietnamese motorcycle ride-hailing service that focuses on providing commuters with a quick, affordable, and safe method of transportation. Be’s attractiveness stems from its simple signup procedure, a variety of payment methods (including credit cards), and discounts and incentives for repeat customers. With features like driver ratings allowing passengers to guarantee a great experience, safety is a primary emphasis. He has also expanded its reach by opening offices in other Vietnamese cities, making it a popular alternative for both business travellers and commuters.

5. Green SM Taxi

As the country’s first electric taxi service, Green SM Taxi provides a new approach to transportation in Vietnam. It only employs VinFast electric vehicles, with the goal of changing how people travel and helping to reduce pollution in Vietnam. This service provides consumers with increased convenience at an affordable cost while also lowering the carbon impact via the usage of electric motorcycle taxis and VinFast automobiles. Green SM Taxi is a cost-effective and ecologically friendly alternative to standard gasoline-powered automobiles.

10 More Ride Sharing Apps in Vietnam

Here are ten more ride sharing apps in Vietnam you should be aware of.

6. FastGo: Focusing on affordability and reliability, FastGo is a Vietnamese ride-hailing service that offers both car and motorbike rides.
7. T.NET: T.NET is a Vietnamese ride app that provides services comparable to Grab and Gojek, such as motorbike rides, car rides, and food delivery.
8. Now (FPT Play): In Vietnam, Now is a complete on-demand service that incorporates ride sharing, food delivery, and streaming entertainment. FPT Play, a major technological business in Vietnam, runs it.
9. MVL (Mass Vehicle Ledger): MVL is a ride app built on blockchain that compensates both drivers and passengers for utilising the service. It is well-known for transparency and data security.
10. Xe Om (Xe m): Xe Om refers to conventional motorbike taxi services in Vietnam; however, certain apps, such as Xe Om, offer a digital platform that connects clients with motorbike drivers for convenient rides.
11. BeCar: BeCar is another ride sharing app in Vietnam that provides car services, competing with platforms such as Grab.
12. Abivin vRoute: Abivin vRoute focuses on logistics and transportation optimization for firms in Vietnam. While it is not a standard ride-sharing app, it is very important in managing and enhancing transportation services.
13. Goviet: is a ride-hailing service that mostly provides motorbike rides. It is well-known for its reasonable cost and user-friendly UI.
14. Ibivi: Ibivi is a local ride sharing app in Vietnam that offers car and motorbike rides as well as food delivery services.
15. Mango: In Vietnam, Mango is a ride sharing network that connects clients with drivers for car rides. It is one of the market’s newest entrants.

Use ride sharing app

Download the app, create an account, book a ride, and familiarize yourself with the payment options and safety measures offered.

Installing and Configuring the App

When first exploring the world of ride sharing apps in Vietnam, you must first get the app itself from your device’s authorized app store. Begin this procedure by initiating a search for your preferred ride sharing app. These apps are often available on major platforms such as the Apple App Store for iOS users or the Google Play Store for Android users.

After you’ve identified the app you want, the next point of action is to download it to your smartphone. This is easily achieved by pressing the prominently visible “Install” or “Download” button inside the app store UI. Following this action, the installation process will instantly begin, effortlessly integrating the app into the environment of your smartphone. You’ll have the app at your fingertips in no time, ready to enhance your transit experience in Vietnam.

This first step lays the groundwork for a world of convenience, enabling you to harness the power of contemporary technology to ease your journeys around Vietnam, all via the user-friendly interface of the ride-sharing app you’ve selected.

Creating an Account

After successfully downloading the app, activate it to begin the registration process. The registration procedure normally requires you to provide basic personal information such as your complete name, email address, and phone number. Depending on the app, you may be prompted to provide more information, such as your date of birth. After that, create a secure username and password to protect your account. Make sure your password is strong and difficult to guess. Verification may be needed, which entails receiving a verification code given to your specified phone number, which must be input to validate the legitimacy of your phone. Some apps may also collect payment information, allowing for the linking of a credit card or bank account for smooth purchases. Nonetheless, several apps include cash payment choices for increased convenience.

Getting a Ride

Booking a ride with ride-sharing apps is a quick and easy procedure. When you launch the app, you’ll be given the option to log in or use your existing account. The app will then determine your present location, either by using your device’s GPS or by manually inputting your pickup location. You will next be prompted to enter your desired destination address or landmark. You may choose the sort of ride you prefer at this point, whether it’s a car, a motorbike, or any other option that is accessible. The app will link you with the closest available driver by hitting the “Request Ride” or “Book Now” button, initiating your ride request.

Options for Payment

In order to suit customer preferences, ride-sharing services in Vietnam provide a variety of payment options. For your convenience and security, these alternatives often include credit cards, debit cards, and in-app wallet systems. Some apps also provide automated payments for users who prefer to have their preferred payment method paid automatically after each ride.

It is critical to recognize that ride-sharing apps in Vietnam not only provide a less expensive but also safer alternative to regular taxis and motorbike taxis. As a consequence, they’ve grown in appeal among users looking for speedy and safe transportation. However, for those searching for more affordable choices, public transport options including as buses and metros are widely available around the nation, albeit possibly lengthier trip times in comparison to mobile app-based ride-sharing services.

Security Features

By integrating IoT technologies, ride-sharing apps in Vietnam prioritize passenger safety. These firms are responsible for making customers feel safe throughout their rides. They add numerous safety elements onto their platforms to attain this purpose. Real-time ride monitoring for authenticated and monitored journeys, 24-hour emergency help hotlines, extensive driver background checks, rating systems, panic buttons for speedy emergency responses, automatic fare estimations, and contact tracing methods are among the features. These strong safety features provide passengers a high degree of trust in their security during their journeys. Furthermore, IoT technology boosts the accuracy and reliability of reservations by automating procedures like as fare computations using GPS technology, which monitors routes correctly and gives users with exact price data. Furthermore, it allows passengers to communicate directly with drivers at any point throughout the trip, increasing safety awareness across all rides in Vietnam.

Apps for Car Sharing Comparison

To evaluate the ride-sharing scene in Vietnam, factors like as pricing, availability, services supplied, and user reviews must be considered.

Availability

Ride-hailing apps, most notably Grab and Go-Jek, have grown in popularity in Vietnam’s metropolitan areas in recent years. These platforms provide reliable and economical transit that is conveniently accessible through smartphone apps. The withdrawal of Uber from the Vietnamese market in early 2021 has established Grab and Go-Jek as the country’s dominant participants in the ride-sharing sector. Users may depend on these services with confidence for quick pickups at numerous places around Vietnamese cities and villages. While alternative digital ride services like as Vinasun and Green SM Taxi exist, they do not have the same level of popularity among Vietnamese customers as Grab and Go-Jek.

Services Provided

In Vietnam, ride-sharing apps provide an appealing alternative to conventional modes of transportation. Through their app-based platforms, leading services such as Grab and Gojek provide users with convenient and cost-effective transportation solutions. Whether users choose to ride a motorcycle or a vehicle, these ride-sharing firms in Vietnam offer both choices accessible for booking. Notably, customers may easily schedule trips to major places around the country from the comfort of their own homes, streamlining payment procedures while maintaining cheap pricing. The addition of safety elements provides travellers with peace of mind during their trip.

Pricing

In Vietnam, ride-hailing apps such as Grab and Be Taxi provide a more cost-effective alternative to regular taxis. Their fares are often lower than regular taxi rates, resulting in considerable cost savings for users. Obi app is a well-known app, assists users in comparing costs and wait times between different ride-sharing services and local taxis, enabling them to make cost-effective selections based on their preferences. Furthermore, many ride-sharing businesses reward loyal users with incentives and discounts, increasing affordability and encouraging cost-effective transportation choices without sacrificing quality.

User Feedback

User reviews are an important method for assessing the performance of service providers in Vietnam, especially ride-sharing apps. They provide essential insights on the user experience and play a critical part in users’ app selection choices. Reading firsthand stories of those who have used services like Grab, Gojek, Be Taxi, and other ride-sharing apps enables users to make educated decisions. Individuals may receive insights into essential factors such as convenience, availability, pricing alternatives, and safety precautions by reading user reviews, which will help them choose the best app. Furthermore, these reviews often include information about local rules and special issues to keep in mind when using ride-sharing services. If you’re interested, you may also read about Creating a Fitness App.

The Benefits and Drawbacks of Ride sharing Apps

When contemplating the usage of ride-sharing apps in Vietnam, it is critical to examine the benefits and drawbacks. Let’s look at these details:

Affordability

A big benefit of ride-sharing apps in Vietnam is their affordability. They not only provide a convenient way of transportation but also a cost-effective mode of transportation. Ride-sharing apps are a more cost-effective alternative to conventional taxi services or other modes of transportation because to their competitive pricing, discounts, and promotions. Another cost-cutting feature is the opportunity to share journeys with other passengers when available, which reduces individual costs. Many carriers also provide incentives, such as free trips for first-time users or loyalty prizes, to increase cost efficiency even further. Notably, Vinasun distinguishes itself by enabling users without digital payment methods to pay with cash, hence increasing access to this cost-effective means of transportation.

Convenience

In Vietnam, ride-sharing apps provide exceptional convenience for both travellers and regular commuters. They provide a convenient way to arrange rides, reducing the need to look for dependable transportation on your own. These apps go above and beyond by including innovative capabilities such as real-time driver monitoring, which keeps passengers informed of their whereabouts during the voyage. This streamlines trip planning, even while you’re on the move, and ensures swift and safe transportation to any location. To summarise, ride-sharing services in Vietnam have increased accessibility to unprecedented levels.

Safety

When use ride-sharing apps in Vietnam, safety is paramount. These services may provide certain hazards, such as employment challenges, data privacy concerns, secrecy, and traffic congestion. Effective governance procedures are required to solve these difficulties and prioritize user safety. Existing research on Southeast Asian ride-hailing apps emphasizes the significance of better labour legislation and digital security requirements for ride-sharing enterprises. Furthermore, strict enforcement of traffic restrictions against drivers who break the norms of the road is critical. Building a strong public transport infrastructure and enacting rules that prioritize rider safety above profit are critical first steps. In conclusion, users considering using ride-sharing apps in Vietnam should keep in mind the hazards while appreciating continuous efforts by authorities and service providers to alleviate them.

Reliability

In Vietnam, users’ choice of ride-sharing apps is heavily influenced by reliability. The reliability of a service is significantly influenced by user choices. Consider factors like as pricing, driver availability, customer ratings and reviews, and the scope of services provided, and Grab and Gojek are recogniezd as two of the most reputable ride-hailing choices in Vietnam. The demand for ride-sharing services has continuously increased, with forecasts showing that the sector might reach US$4 billion by 2021, a significant increase from 2019 numbers. This development highlights the potential benefits for enterprises joining this sector, as well as the need of maintaining high levels of user happiness via their apps.

Recent Developments and Updates

Stay up to date on the dynamic ride-sharing market in Vietnam, including new features, partnerships with local companies, and expansion into new cities.

Expansion into New Cities

Vietnam’s ride-hailing sector is expanding, driving prominent ride-hailing apps such as Grab and Go-Jek to improve their services and investigate expansion prospects in new cities. This expansion demonstrates their willingness to address user expectations outside of large metropolitan centres like as Ho Chi Minh City and Hanoi. These firms have made major investments in multiservice platforms, as shown by Grab’s large investment in Vietnam after a successful series H fundraising round. In order to broaden their service offerings and increase their coverage regions, ride-hailing services are also spending resources. This expansion helps both consumers looking for convenience at a lesser cost and businesses attempting to satisfy changing demand expectations.

New Functions

In recent years, ride-sharing apps in Vietnam have seen a number of developments and updates targeted at enhancing the user experience. Many apps now include real-time driver monitoring, enabling passengers to watch their ride’s progress on a map and remain up to date on expected arrival timings. Furthermore, most apps provide in-app texting for smooth communication between drivers and passengers. Another major advancement is the incorporation of local companies into these apps; for example, Grab has formed partnerships with several fast-food restaurants, allowing clients to make orders via the app prior to arriving at their location. These new features illustrate ride-sharing firms’ continuous commitment to improving the commuting experience for Vietnamese travellers.

Collaborations with Local Businesses

Collaborations with local companies have been critical to the success of ride-sharing apps in Vietnam. These agreements enable app developers to establish unique services and more efficiently enter previously unexplored areas. Such partnerships also provide significant resources, such as marketing data, promotional possibilities, and customer loyalty apps, which help to improve the success of the business. Notably, Singaporean firm Grab found success in the Vietnamese market via smart partnerships with a variety of local companies, including restaurants, hotels, and retail locations.

How to Use Ride- sharing Apps in Vietnam

Consider the following vital measures to guarantee a safe and convenient ride-sharing experience in Vietnam:

Examining Driver Reviews and Ratings

It is paramount to check customer reviews and driver ratings before booking a ride via a ride-sharing app in Vietnam. This practise assists travellers in selecting the most dependable and secure mode of transportation. Driver ratings are generated from comments gathered on past journeys, and provide an overall view of a driver’s performance and reliability. Reviews provide thorough information on a variety of topics, such as availability, service quality, safety measures, payment methods, and more. By reviewing driver ratings and reviews inside the app, users can make well-informed selections, promote confidence, and ensure optimum safety and happiness throughout their travel.

Interacting with the Driver

To ensure a safe and pleasant ride-sharing experience in Vietnam, effective communication with your driver is essential. It is critical to carefully communicate your destination as well as any particular instructions, such as pickup detours.

Given the prevalent language obstacles in many places of Vietnam, it is recommended that you prepare your address in both English and Vietnamese before embarking on your journey. Furthermore, take in mind that traffic laws and traditions differ across nations, so drivers may be unfamiliar with specific routes.

Polite talks may enhance the comfort of your ride sharing travels and contribute to overall safety for both passengers and drivers. Developing a cordial rapport fosters trust. Consider utilising hand gestures or maps on your phone to explain turns or streets while giving instructions.

Keeping Safe on the Road

Taking safety measures is essential while using ride-sharing apps in Vietnam. Before booking any rides, verify the driver’s ratings and feedback from prior customers.

To avoid possible frauds or risky circumstances, always contact with your driver before entering the car using the app’s chat function to check data such as identification and vehicle type.

To prevent unpleasant surprises when you get at your destination, while inside the vehicle, ensure that all transportation fees are shown on your screen. If you find any concerns during the ride, such as reckless driving or suspicious pricing, please report them as soon as possible using the app.

Reporting Problems or Concerns

A safe and satisfying experience requires prompt reporting of any issues or concerns when using ride-sharing apps in Vietnam. This might be anything from driver behaviour to payment problems.

Customers should take the effort to report concerns correctly and immediately as soon as they develop in order to promote a quick resolution. Reporting is possible using an online form on the app’s website or by contacting customer service by phone, email, or live chat. Make sure your reports contain precise information like the date and time of the event, as well as specifics about what happened.

Transportation Alternatives in Vietnam

Aside from ride-sharing apps, travellers in Vietnam have access to alternative modes of transportation such as taxis, motorbike taxis, and public transportation.

Transportation by Public

Vietnam’s public transport system is reliable and cost-effective, serving both interstate and intracity travel. Coaches provide long-distance routes, although buses are the major means of intercity transport.

Trains offer a convenient way to travel between major places, giving magnificent vistas and a variety of services such as onboard meals, snacks, and WiFi access depending on the class selected.

Local buses cover shorter distances inside particular districts, whilst ferries are utilised to go between islands.

Buses offer affordability, making them a preferred mode of transportation for travellers. Coaches provide more comfort at somewhat higher fares and fewer stops. Trains are suitable for medium-distance travel and offer varying facilities based on class.

Taxis

Taxis continue to be a popular alternate means of transportation in Vietnam, delivering dependability while traversing cities. Cash payments and internet payment methods such as GrabPay are widely accepted. Some taxi services offer off-peak discounts and loyalty apps.

Passengers should ensure that they are entering a licenced taxi with a properly marked licence plate to ensure safety. While motorbike taxis are inexpensive and convenient in certain regions, taxis are a more dependable alternative, especially for foreign travellers.

Taxis on motorbikes

Motorbike taxis are becoming more popular for short-distance travel in Vietnam, delivering convenience and dependability. Booking motorbike taxis is now simple thanks to app-based services.

Features that enhance the safety of motorbike taxi rides include driver ratings, real-time ride monitoring, and contact with drivers. Despite difficulties between conventional motorbike taxi drivers and app-based services, this method of transportation provides an effective alternative for short journeys.

Users should verify driver ratings before booking and explain locations precisely to ensure a smooth ride.

Questions and Answers (FAQs):

Here are some frequently asked questions about ride-sharing apps in Vietnam:

2. Are the fares for various ride-sharing apps comparable?

The fares for different ride-sharing apps are generally comparable, however certain operators may offer periodic reductions. Before making a booking, it’s a good idea to check the current pricing on each app.

3. When use ride-sharing services, how can I know which vehicle type is suitable for my needs?

Before finalizing your booking, most ride-hailing apps enable you to choose your desired vehicle type depending on your needs, such as the number of passengers or baggage size.

1. Are there any ride-sharing apps accessible in Vietnam?

Grab, GoViet, FastGo, and BDG Xe Om are popular ride-sharing services in Vietnam.

Last words:

For travellers touring the nation, ride-sharing apps in Vietnam offer handy and cost-effective transportation choices. Tourists have a variety of options for moving around cities, with services like as Grab, Gojek, Be, Green SM Taxi, and Vinasun offering safe and dependable trips.

These apps offer affordable fares that are comparable to conventional taxi services while also offering new features such as cashless payments, real-time ride monitoring, and safety precautions. With the introduction of ride-sharing apps, competition among transportation companies in Vietnam has increased, resulting in reduced pricing and higher service quality.

Furthermore, recent upgrades from these organizations, such as collaborations with local businesses and growth into other locations, continue to enhance the customer experience. Ride-sharing services continue to be a popular means of transportation for tourists owing to its dependability and possible cost savings when compared to other modes of transportation in Vietnam.